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1. How often do I need to have my forklift truck serviced?


It depends on how often you are using it and under what circumstances (for example, a forklift that is used 24 hours per day, 7 days per week will need service more often than one used only 2 days per week). In general, however, we recommend a service at least every 1000 hours or every four months - whichever comes first.  


2. Why should I buy a used forklift versus a new one?


Forklifts depreciate just like cars do. The moment it is taken off the lot, the forklift immediately goes down in value. However, many companies prefer purchasing new because of the warranties. NCS  insure that you will receive a fine working machine that carries full warranty. If for some reason you really prefer a brand new forklift, we can offer new, as well. 


3. Why should I purchase an electric forklift versus a LPG (liquid propane gas) forklift?


If your business is involved in working in cold (cold storage or freezers, for example), you must use an electric forklift. An LPG forklift emits gas fumes and heat that will actually raise the level of the temperature in the area in which it is being operated. If, however, you are using your forklift outside where it could possibly rain or snow, LPG is strongly recommended as an electric forklift can short out if it gets wet. In general, an electric forklift is quieter and does not emit fumes, but requires recharging time (which could be substantial, depending on how much it has been used and the voltage of electricity available), while an LPG requires that you get the tank refilled (we recommend that you always have a full spare tank on the premises.


4. What exactly is PM service?


PM, or Preventative Maintenance, is a programme NCS offers. After determining how much you use your forklift, we suggest how often you should have basic service performed (oil and filter change, battery check, fluids topped off as well as a host of other items). We set up your service automatically and come out to service your forklift on a regular basis. By servicing your forklift before you have trouble, we can catch many things (a worn belt, for example) that can be taken care of before it becomes a problem and your forklift stops running. PM service is less expensive than a service call and it only takes us about an hour.


5. How often does my forklift need to have new tyres?


It depends on how often you use it, how heavy your loads are and whether you only run it on smooth  surfaces such as concrete or outside on gravel or uneven surfaces. As a general rule, when there is less than one inch from the lettering on the tires to the top of the tires, it is time to change the tyres. Remember than changing tyres can actually reduce fatigue on the transmission of your forklift as well as operator fatigue. After a tyre is worn 40%, the forklift and the driver are absorbing over 84% of the shock if it's being run over a rough surface. The transmission has to work much harder to turn the tires the same amount of rotation, which can result in a breakdown. Changing tyres is an expensive way to keep your forklift and operator in good condition.


6. Do you supply electric pallet pallet trucks?


Yes, contact us for pricing.


7. Do you have used pallet trucks?


From time to time we do have inventory of used pallet trucks. Contact us for pricing and availability.


8. What kind of training do I have to have to operate a forklift?


Every employer shall ensure that all persons who use work equipment have received adequate training for purposes of Health & Safety, including training in the methods which may be adopted when using the work equipment, any risks which such use may entail precautions to be taken.  This also applies to those who manage & supervise people who use work equipment and also to the self-employed"


9. Can I safely use pallets on my forklift to elevate my employees?


No –HSE requires a safety man cage to elevate employees at all times.


10. How can I load / un-load a container when I don’t have a dockleveller?


Use a Mobile Yard Ramp.  A Mobile Yard Ramp is a safe and efficient way to load and un-load a container from ground level.


11. Is my FLT only limited to using pallets?


No – There are many order picker platform designs that will help you with your daily production including clamps and other attachments


12. On occasion my forks are to short, Do I need to buy new forks?


No,  Fork extensions are a quick and inexpensive solution.


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NCS is an highly effective fleet maintenance company offering high quality service.

NCS create efficiencies by supporting and improving fleet performance allowing the constant flow of products across your operation.

NCS offers flexible customised solutions which are based on best practice ensuring the supply of trucks, engineers and training

NCS have over 20 years experience in the specialist warehouse fleet maintenance industry and pride ourselves on the valued service we achieve daily.

NCS offer specialist training across the north west in all aspects of Health and Safety, FLT, CPC and Fire Safety.